April 2017
2-35
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
003-977, 003-978
Status Indicator RAPs
Launch Issue
003-977 Document Mismatch (Multi Scan) RAP
003-977 Document size mismatch (document exchange during multi scan).
Procedure
Perform the steps that follow:
1. Ask the customer to load a correct size document, then retry the job.
2. If the fault persists, reload the software, GP 4.
003-978 Color Document Mismatch (Multi Scan) RAP
003-978 Document color mismatch (document replacement during multi scan).
Procedure
Perform the steps that follow:
1. Advise the customer to reload the correct size paper, then retry the job.
2. If the fault persists, reload the software, GP 4.