April 2017
2-504
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
116-312, 116-313, 116-314
Launch Issue
Status Indicator RAPs
116-312, 116-313 HDD Encrypt Key Fail RAP
116-312 An error in the encryption key was detected on booting.
116-313 An encryption setting error was detected on booting.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Initialise the hard disk, refer to dC355 Hard Disk Diagnostics.
2. When the system has been recovered, advise the customer to set a correct HDD encryp-
tion key.
116-314 Ethernet Address Fail RAP
116-314 An Ethernet error was detected.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Advise the customer to check that the TCP/IP ports are correctly configured.
2. Switch off, then switch on the machine, GP 10.
3. Ensure that all connectors on the drive PWB, PL 1.10 Item 3 and the ESS PWB, PL 3.10
Item 6 are securely connected. Ensure all surface mounted modules on both PWBs are
securely connected.
4. Reload the software, GP 4.
5. Perform the 016A Scan to Network Error Entry RAP.
6. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
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