April 2017
2-373
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
027-720, 027-721, 027-722
Status Indicator RAPs
Launch Issue
027-720, 027-721 Extension Server Error RAP
027-720 Server for application interface cannot be found during web service interface.
027-721 Application interface destination during web service interface - not found.
Procedure
Perform the steps that follow:
1. Advise the customer to check that the DNS server address is correctly set. Check that the
PC running the application interface is registered in DNS.
2. Reload the software, GP 4.
3. If the fault persists, perform the 016A Scan to Network Error Entry RAP.
027-722 Extension Server Timeout RAP
027-722 Application interface during web service interface - timeout.
Procedure
Perform the steps that follow:
1. Advise the customer:
a. That if a number of documents is specified for scanning, scan one document and
store it.
b. That when scanning and storing are successful, change the application interface
timeout value. If scanning and storing are not successful,
c. To check that the scan document can be uploaded from the PC browser. When
uploading is successful, change the application interface timeout value.
2. If the fault persists, reload the software, GP 4.
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