April 2017
2-328
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
024-965, 024-966, 024-967
Launch Issue
Status Indicator RAPs
024-965, 024-966 ATS/APS RAP
024-965 The paper specified for printing is not loaded in the tray.
024-966 The paper specified for printing cannot be detected.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Reload the relevant paper tray.
2. If the fault persists, perform the steps that follow:
a. Switch off, then switch on the machine, GP 10.
b. Ensure that all connectors on the drive PWB, PL 1.10 Item 3 and the ESS PWB, PL
3.10 Item 6 are securely connected. Ensure all surface mounted modules on both
PWBs are securely connected.
c. Reload the software, GP 4.
024-967 Mixed Width Paper RAP
024-967 Mixed width was detected with settings only available for stapling the same paper
width.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Cancel the stapling job. Refer the customer to the user documentation.
2. If the fault persists, perform the steps that follow:
a. Switch off, then switch on the machine, GP 10.
b. Ensure that all connectors on the drive PWB, PL 1.10 Item 3 and the ESS PWB, PL
3.10 Item 6 are securely connected. Ensure all surface mounted modules on both
PWBs are securely connected.
c. Reload the software, GP 4.
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