April 2017
2-389
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
027-763, 027-764
Status Indicator RAPs
Launch Issue
027-763 Auditron Cannot Verify User RAP
027-763 The machine cannot check user info with the external accounting server.
Procedure
Advise the customer to:
1. Check if the external accounting server is working correctly.
2. Connect the cable correctly.
3. Set up the machine so that it can correctly communicate with the external accounting
server.
027-764 AirPrint Scan Data Transfer Fail RAP
027-764 The machine cannot check user info with the external accounting server.
Procedure
Advise the customer to:
1. Check that network communication between the transfer destination AirPrint scan client
and the machine is available.
2. Check whether the AirPrint scan client has enough free capacity.
3. Check the network cable connection.
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