Left tamper jam service check
Action Yes No
Step 1
Make sure that all the optional bins are properly installed.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Open all optional bin doors, and then check the paper path and
bins for paper fragments and partially fed paper.
Is the paper path free of paper fragments and partially fed paper?
Go to step 4. Go to step 3.
Step 3
Remove the paper fragments and partially fed paper.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Clear the optional bin paper path rollers of any dirt and
contamination.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
a Enter the Diagnostics menu, and then navigate to:
Output bin quick feed > Feed to all bins
b To uc h Single or Continuous.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
a Enter the Diagnostics menu, and then navigate to:
Output device adjustments/tests > Output device sensor
tests > Stapler
b Find the sensor (Tamper, left).
Does the sensor status change while toggling the sensor?
Go to step 10. Go to step 7.
Step 7
a Remove the staple finisher top cover. See “Staple finisher top
cover removal” on page 588.
b Remove the staple finisher left cover. See “Staple finisher left
cover removal” on page 584.
c Reseat the cable on the sensor (staple
finisher
left tamper) and
on the staple
finisher
controller board.
Does the problem remain?
Go to step 8. The problem is
solved.
4064
Diagnostics and troubleshooting
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