SHPF timeout error service check
Action Yes No
Step 1
Make sure that all the optional bins are properly installed.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Clean all the optional bin doors, and then check the paper path
and bins for paper fragments and partially fed paper.
Is the paper path free of paper fragments and partially fed paper?
Go to step 4. Go to step 3.
Step 3
Remove the paper fragments and partially fed paper.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Clear the optional bin paper path rollers of any dirt and
contamination.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
a Enter the Diagnostics menu, and then navigate to:
Output bin quick feed > Feed to all bins
b To uc h Single or Continuous.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
a Remove the SHPF left cover. See “Staple, hole punch finisher
left cover removal” on page 699.
b Reseat the staple, hole punch finisher interface cable on the
SHPF controller board.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
a Remove the staple, hole punch finisher. See “Optional staple,
hole punch finisher removal” on page 698.
b Check the connector and pins of the staple, hole punch finisher
interface cable for damage.
c Check the staple, hole punch finisher interface cable for
improper installation.
Is the interface cable properly installed and free of damage?
Go to step 9. Go to step 8.
4064
Diagnostics and troubleshooting
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