Action Yes No
Step 8
Check the sensor for improper installation, contamination, and
damage.
Is the sensor properly installed and free of contamination and
damage?
Go to step 10. Go to step 9.
Step 9
Reinstall or replace the sensor. See
“Sensor (SHPF paddle)
removal” on page 737.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
a Remove the SHPF left cover. See “Staple, hole punch finisher
left cover removal” on page 699.
b Reseat the cable on the motor (SHPF paddle) and on the SHPF
controller board.
Does the problem remain?
Go to step 11. The problem is
solved.
Step 11
Check the motor (SHPF paddle) for improper installation and
damage.
Is the motor properly installed and free of damage?
Contact the next
level of support.
Go to step 12.
Step 12
Reinstall or replace the motor. See
“Motor (SHPF paddle)
removal” on page 706.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
SHPF diverter jam service check
Action Yes No
Step 1
Make sure that all the optional bins are properly installed.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Clean all the optional bin doors, and then check the paper path
and bins for paper fragments and partially fed paper.
Is the paper path free of paper fragments and partially fed paper?
Go to step 4. Go to step 3.
4064
Diagnostics and troubleshooting
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