Action Yes No
Step 8
Reinstall or replace the interface cable. See
“Staple, hole punch
finisher interface cable removal” on page 711.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
Make sure that the HPU controller board is properly installed.
Reseat the cables on the HPU controller board.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
Check the HPU controller board and its connector pins for damage.
Are the HPU controller board and its connectors free of damage?
Go to step 11. Contact the next
level of support.
Step 11
Make sure that the controller board of the aected optional bin is
properly installed. Reseat all the cables on the controller board.
Does the problem remain?
Go to step 12. The problem is
solved.
Step 12
Check the aected controller board and its connector pins for
damage.
Are the bin controller board and its connectors free of damage?
Contact the next
level of support.
Go to step 13.
Step 13
Replace the bin controller board. See
“Staple, hole punch finisher
controller board removal” on page 705.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
SHPF hole punch drive failure service check
Action Yes No
Step 1
Make sure that all the optional bins are properly installed.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Clean all the optional bin doors, and then check the paper path
and bins for paper fragments and partially fed paper.
Is the paper path free of paper fragments and partially fed paper?
Go to step 4. Go to step 3.
4064
Diagnostics and troubleshooting
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