Action Yes No
Step 8
Check the sensor for improper installation, contamination, and
damage.
Is the sensor properly installed and free of contamination and
damage?
Go to step 10. Go to step 9.
Step 9
Reinstall or replace the sensor. See
“Sensor (SHPF staple throat
paper present) removal” on page 729.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
Make sure that the controller board of the aected optional bin is
properly installed. Reseat all the cables on the controller board.
Does the problem remain?
Go to step 11. The problem is
solved.
Step 11
Check the aected controller board and its connector pins for
damage.
Are the bin controller board and its connectors free of damage?
Contact the next
level of support.
Go to step 12.
Step 12
Replace the bin controller board. See
“Staple, hole punch finisher
controller board removal” on page 705.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
430–434 paper jams
430–434 paper jam messages
Error
code
Description Action
430.19 The bin 1 right stapler head failed to
prime.
See
“Staple jam service check” on page 246 or “SHPF
stapler head prime failure service check” on page 266.
430.29 The bin 2 right stapler head failed to
prime.
4064
Diagnostics and troubleshooting
264
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