Actions Yes No
Step 4
Remove, and then reinstall the fuser.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Replace the fuser. See
“Fuser removal” on page 452.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
a Remove the right cover. See “Right cover removal” on
page 420.
b Reseat the connections on the LVPS.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Replace the LVPS. See
“LVPS removal” on page 414.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Toner specks appear on prints check
Note: Before performing this print quality check, go to the control panel home screen and navigate to
Settings > Troubleshooting > Print Quality Test Pages, and then perform the initial print quality check.
See
“Initial print quality check” on page 44.
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Diagnostics and troubleshooting
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