SHPF stack jam service check
Action Yes No
Step 1
Make sure that all the optional bins are properly installed.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Clean all the optional bin doors, and then check the paper path
and bins for paper fragments and partially fed paper.
Is the paper path free of paper fragments and partially fed paper?
Go to step 4. Go to step 3.
Step 3
Remove the paper fragments and partially fed paper.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Clear the optional bin paper path rollers of any dirt and
contamination.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
a Enter the Diagnostics menu, and then navigate to:
Output bin quick feed > Feed to all bins
b To uc h Single or Continuous.
Does the problem remain?
Go to step 6. The problem is
solved.
Step 6
a Enter the Diagnostics menu, and then navigate to:
Output device adjustments/tests > Output device sensor
tests > Staple, hole punch finisher
b Find the sensor (Compiler stack height).
Does the sensor status change while toggling the sensor?
Go to step 10. Go to step 7.
Step 7
a Remove the SHPF left cover. See “Staple, hole punch finisher
left cover removal” on page 699.
b Reseat the cable on the sensor (SHPF stack height) and on the
SHPF controller board.
Does the problem remain?
Go to step 8. The problem is
solved.
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Diagnostics and troubleshooting
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