Datatransmitted is vehicle information. Forany
questions about thecollection, use and sharing
of theeCall system data, please contact MBU‐
SA's Customer Assistance Center at 800-FOR-
MERC.
ForCanada, please contact MBC’sCustomer
Assistance Center at 1-800-387-0100.
Customer requests forcoveredinformation
should be submitted via thesame channels.
Foraccident clarificationpurposes,the following
measures can be takenuptoanhour afterthe
emergency call has been initiated:
R
The current vehicle position can be deter‐
mined
R
Avoice connection to thevehicle occupants
can be established
Flat tire
Notesonflat tires
&
WARNING Risk of an accident whendriv‐
ing with aflat tire
Aflat tiregreatlyimpairsdrivingcharacteris‐
tics, as well as steering and braking.
#
Do notdrive withaflat tire.
#
Remove theflat tireand install the
sparewheel or consult aqualified spe‐
cialistworkshop.
In theevent of aflat tireyou have thefollowing
possibilities depending on your vehicle's equip‐
ment:
R
Vehicles with MercedesPRO connect: in
theevent of aflat tire, youcan call Roadside
Assistance via theRoadside Assistance call
button in theoverhead controlpanel
(/ page185).
R
Allvehicles: changethe wheel
(/ page313).
Battery
Notesonthe 12 Vbattery
&
WARNING Risk of an accident dueto
work carried out incorrectlyonthe bat‐
tery
Work carried out incorrectly on thebattery
can, forexample, lead to ashortcircuit.This
can lead to function restrictions in safety-rel‐
evant systems, forexample thelighting sys‐
tem, ABS (anti-lockbraking system) or ESP
®
(Electronic StabilityProgram). The operating
safetyofyour vehicle mayberestricted.
Youcouldlose control of thevehicle in the
following situations:
R
when braking
R
in theevent of abrupt steering maneuvers
and/or when thevehicle's speed is not
adaptedtothe road conditions
#
In theevent of ashort circuitorasimi‐
larincident, contact aqualified special‐
istworkshop immediately.
#
Do notcontinue driving.
#
Alwayshave work on thebatterycarried
out at aqualified specialistworkshop.
R
Further information on ABS (/ page138)
R
Further information on ESP
®
(/ page139)
Mercedes-Benz recommends that youhave the
12 Vbatteryreplaced at aqualified specialist
workshop, e.g. at an authorized Mercedes-Benz
Center.
Should youwant to replace thebatteryyourself,
observe thefollowing information:
R
Alwaysreplace adefectivebatterywithabat‐
tery whichfulfills thevehicle's specific
requirements.
R
Use detachable parts suchasthe vent hose,
elbowfittingorterminal coverfromthe bat‐
tery to be replaced.
R
Makesurethat thevent hose is alwayscon‐
nected to its original openingonthe battery
side.
Installthe existingornewly supplied stop
plugs.
Otherwise, gases or batteryacid could
escape.
R
Makesurethat thedetachable parts arecon‐
nectedinthe same wayasbefore.
Forsafetyreasons, Mercedes-Benz recommends
that youonly use batteries that have been tested
and approvedfor your vehicle by Mercedes-Benz.
These batteries provide increased impact protec‐
tion to prevent vehicle occupants from suffering
acidburns should thebatterybedamaged in an
accident.
280
Breakdown assistance
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