1A-24 Engine General Information and Diagnosis:
FI System Troubleshooting
B823H11104008
Customer Complaint Analysis
Record details of the problem (failure, complaint) and how it occurred as described by the customer. For this purpose,
use of such an inspection form such as following will facilitate collecting information to the point required for proper
analysis and diagnosis.
NOTE
This form is a standard sample. The form should be modified according to conditions and
characteristic of each market.
EXAMPLE: CUSTOMER PROBLEM INSPECTION FORM
User name: Model: VIN:
Date of issue: Date Reg.: Date of problem: Mileage:
Malfunction indicator
light condition (LED)
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