Ricoh J011 User Manual

SM 8-1 J001/J003
8. DISPLAYED MESSAGES
8.1 JAM ERRORS
8.1.1 PAPER OUT/LOADED INCORRECTLY: TRAY 1
SERVICE CENTER CALL RESPONSE PROBABLE CAUSE OPERATOR ACTION
SERVICE TECHNICIAN (ST) and/or
NATIONAL RECLAMATION
CENTER
(NRC) ACTION
Non-feed jam occurred. (Tray 1)
The paper feed from Tray 1 did not reach the
sensor (trailing edge sensor).
The paper did not feed from Tray 1; do the
procedures below. Also, check inside the printer
for paper. If you find paper inside the printer,
remove it, and then press the [Paper Feed] key.
1. Paper out.
2. Paper that does not meet specifications was
used.
3. Tray set incorrectly.
4. Tray damaged.
1. Load paper in Tray 1.
2. Use only paper that meets specifications.
3. Set Tray 1 correctly.
4. Repair or replace.
(1) Check Tray 1 for paper. Load Tray 1 if it is out
of paper.
Paper out. Load paper in Tray 1.
(2) Check the type and condition of the paper,
then do the following procedures.
Feed transport power insufficient.
Use only paper that meets specifications (including
restrictions).
2-1 If the paper is thick (105 g/m
2
or more), feed
the paper from the bypass tray.
Feed roller slippage. Switch to manual feed with the bypass tray.
2-2
Do not use curled (less than 2 mm) or wrinkled
paper, especially when printing on both sides
of postcards. If the curl or wrinkling cannot be
removed before printing, replace with new
paper.
Curled or wrinkled paper jammed. Try to flatten curls, wrinkles, or replace paper.
2-3 Check the paper and if it is coated, make sure
it meets specifications for coated paper. Use
only coated paper that is recommended for
use with this printer.
Feed roller slippage. Switch to recommended paper.
2-4 Check the settings of the side fences, and
make sure that the top of the stack is not
higher than the load limit mark. The side
fences should be snug (not to tight) against
the sides of the stack, and the top of the stack
should be below the load limit mark.
Feed roller slippage. Load the paper cassette so the top of the stack is
below the load limit mark on the paper cassette.
2-5 Curl can develop if paper remains unused and
loaded in the paper cassette for a long period.
Remove the curled or wrinkled paper.
Curled or wrinkled paper has jammed. Remove the curled or wrinkled paper.
2-6
If printing on envelopes, use a pen or other flat
object to flatten the edges of the envelopes
before loading. Also, make sure the envelopes
are approved for use with this printer.
Envelopes to thick to feed. Use only approved envelopes and flatten their
edges before loading.
CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA

Ricoh J011 Specifications

General

Brand	Ricoh
Model	J011
Category	Printer
Language	English