SC Error Codes
SM 4-11 J007/J010/J011
J007/010/
J011
4.3 SC ERROR CODES
4.3.1 SUMMARY OF ERROR LEVELS
Level Definition Typical Errors
A
The printer is damaged or disabled, and the
printer cannot operate. Even after removing
the cause of the problem, turning the printer off
and on does not solve the problem.
SC Error Code.
This is a Service Call Error.
B
An abnormal condition exists in the printer, and
the printer cannot operate until the problem is
corrected. Once the operator removes the
cause of the problem, turning the printer off
and on should restore the printer to normal
operation.
Cover open.
Paper jams.
Ink cartridge out.
Ink cartridge missing.
Ink cartridge installed
incorrectly.
Paper size error.
C
The printer can continue to print, but if the
problem is not corrected soon the printer will
no longer be able to operate. The operator
must correct the problem as soon as possible.
Ink near end.
Ink collection tank near full.
4.3.2 OUT-OF-RANGE TEMPERATURE ERRORS
Printer Status at Error Status After Error
Power ON Power to the printer turns
on, and printer enters and
remains in standby mode.
As soon as the temperature of the print
heads reaches the operational
temperature range, the printer enters the
“Ready” mode.
During Printing Printer halts printing and
enters the standby mode.
The printer remains in the “Standby”
mode. The operator must switch the
printer off and on again to restore normal
operation.
Make sure that the room temperature is within the allowed range 10°C to 32°C (50°F to
89.6°F) with Rh 15% to 80%. For more, see Section “1. Installation”.
Let 1 hour pass for the printer to adjust to room temperature before you use it after moving
to a new location. This is very important after the printer is moved from cold location into a
warm room.
Rev. 02/2007
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