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Ricoh
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J011
Ricoh J011 User Manual
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Electrical Component Functions
J007/J010/J01
1 6-38
SM
6.7.5 HRB
The HRB contains these impor
tant co
mponents and functions:
Carriage
horizontal
position detection
Paper leading edge, horizontal width detection
T
emperature detection of t
he area near the print heads
W
aste ink tank full detection
Print head control
CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA
517
519
Table of Contents
J001/J003/J006/J007/J010/J011
13
Default Chapter
1
Service Manual
1
Table of Contents
13
J007/J010/J011 Call Center Manual
19
Installation
22
Safety Instructions
22
Installation
31
Preparation
33
Environment
33
Choosing a Location
34
Minimum Space Requirements
35
Power Source
35
Removing the Shipping Material
36
Using the Operation Panel
37
Installation Procedure
39
Accessory Check
39
Tray 2 (500-Sheet Paper Tray - J003 Option)
40
Install the Print Cartridges
42
Connect the Power Cord
44
Power On/Off
45
Load Paper
46
Loading the Standard Paper Cassette
46
Loading the Tray 2 (500-Sheet Paper Tray J003 Option)
49
Clean the Print Heads, Do a Test Print
52
Install Printer Driver: Usb Connection
53
Options
54
Duplex Unit (Option for J001)
54
Tray 2 (500-Sheet Paper Tray - Option J003)
55
Duplex Unit (Option)
56
Before Moving the Printer
57
Checklist before Transporting the Printer
57
Purging the Print Head Tanks
57
Preventive Maintenance
59
Service Call Procedures
61
Service Technician Responsibility
61
Cleaning Procedures
62
Flushing Gate
62
Maintenance Unit
63
Suction Cap
63
Right Air Vent
64
Wiper Blade
65
Nozzle Cover, Nozzle Plate
66
Print Heads
66
After Cleaning the Maintenance Unit
67
Feed Roller
68
Transport Belt
69
Replacement and Adjustment
71
Summary of Procedures
73
Basic Removal Procedures
74
Duplex Unit
74
Detaching and Reattaching Output Tray
75
Paper Feed Cassette
76
Top Cover
77
Right Front Door
78
Print Cartridge Cover, Rear Cover
79
Front Cover, Left Cover, Right Cover
80
Flushing Unit
81
Maintenance Unit
82
Waste Ink Unit
85
Pcbs
87
Psu Board
87
High Voltage Power Supply Board
88
Image Adjustment
89
Opening the Printer Driver
89
Preparing for Test Printing
89
Adjust Paper Feed
90
Nozzle Blockage Check
91
Adjust Print Head Position
92
Registration
93
Troubleshooting
95
Printer Display Summary
97
Operation Panel Display
97
Status Monitor Messages
99
Self-Diagnostic Test Flow
103
Service Call Errors
105
Out-Of-Range Temperature Errors
105
Summary of Error Levels
105
Sc Error Code Table
106
General Troubleshooting
108
Color Print Job Prints in Monochrome
108
Colors Faint
108
Colors Not What You Expect
108
Poor Quality Image
108
Vertical White Lines
109
White Patches, or Horizontal White Lines
109
Skewed Image
110
Paper Skew
112
Failure to Feed
113
Cover Open
115
Duplex Unit Malfunction
115
Error Displays
115
Paper Jam
115
All Leds Flash (no Error Display)
117
Near Maintenance Time
117
Printer Fails to Enter "Ready" Mode
117
Cleaning the Print Heads
119
Cleaning Cycle
120
Service Information
123
Main Functions
125
Operation Panel Functions
125
To Feed 3 Clean Sheets
126
To Prepare the Printer for Transport
126
To Select Usb Auto Select Mode
126
Test Print Sample Description
127
Jam Table
129
Updating the Firmware
130
Detailed Descriptions
131
Details
133
Important Parts
133
Front View
133
Rear View
134
Electrical Components
135
Carriage Unit
137
Overview
137
Print Head
138
Print Head Tank
139
Ink Ejection Device
141
Ink Near End
142
Ink out
143
Registration Sensor
144
Ink Supply Unit
145
Overview
145
Print Cartridges
146
Print Cartridge Set Sensor
147
Ink Supply Pump
148
Maintenance Unit
149
Maintenance Unit
150
Overview
150
Maintenance Unit Cleaning Cycle
151
Waste Ink Collection Unit
153
Waste Ink Tank Full Sensor
154
Flushing Unit
155
Carriage Drive
156
Overview
156
Carriage Drive
157
Envelope Selector
158
Paper Feed, Transport, Output
159
Electrical Components
168
Main Boards
168
Control Board
169
Basic Operation
176
Filling Sequence
177
Print Head Maintenance Recovery Operation
177
Ink Consumption by Mode
178
Image Processing
179
Overview
180
Duplex Drive
181
Duplex Unit Cover Open Switch
182
Duplex Unit Set Switch
183
Tray 2 (500-Sheet Tray – J003 Option)
185
Tray 2 (500-Sheet Paper Tray)
186
Paper Feed
187
Specifications
189
Paper Specifications
195
Main Configuration
198
Displayed Messages
199
Jam Errors
201
Troubleshooting Chart
232
Table of Contents
259
Default Chapter
262
Overview of Main New Features
262
Installation
263
Preventive Maintenance
263
Friction Pad
263
Replacement and Adjustment
264
Output Tray
264
Paper Feed Cassette
264
Maintenance Unit, Waste Ink Unit
265
Troubleshooting
268
Operation Panel Led Display
268
Status Monitor Messages
270
Sc Error Code Table
274
Service Information
276
Operation Panel Functions
276
Main Functions
277
To Select Usb 1.1
277
To Feed 3 Clean Sheets
278
To Prepare the Printer for Transport
278
To Select Usb Auto Select Mode
278
Details
279
Print Cartridges
279
Print Cartridge Set Detection
280
Waste Ink Tank Full Sensor
281
Cassette Lock/Release
282
Electrical Components
283
Main Boards
283
Control Board
285
Ink Cartridge Board
286
Drv Board
287
Sub Encoder (DC Relay) Board
288
Connector List
289
Specifications
291
Printer Engine Base Specifications
291
J006 Paper Specifications
296
Main Unit and Option Descriptions
297
Configuration
298
Printer
298
Duplexer
299
Paper Tray (Option)
300
J007/J010/J011
303
Default Chapter
309
Read this First
309
Special Tools
310
Conventions Used in this Manual
313
1 Installation
315
Preparation
316
Choosing a Location
316
Environment
316
Minimum Space Requirements
317
Power Source
318
Using the Operation Panel
319
Here Is a Brief Description of How to Use the Keys on the Printer Operation Panel
319
Here Are some more Details about How to Use These Keys
320
Installation Procedure
323
Accessory Check
323
Carrying the Printer
324
Remove the Shipping Material
324
Install the Print Cartridges
325
Load Paper
327
Connect the Power Cord
329
Do the USB Connection
331
Clean the Print Heads and Do a Test Print
332
Options
333
Network Interface Board J508
333
Multi Bypass Tray J507
334
Paper Feed Unit
335
Important Information
338
Checklist before Moving the Printer
338
If the Printer Is Not Used Frequently
338
B-Finder Setup Procedure
339
Set-Up Procedure for the B-Finder
339
2 Preventive Maintenance
344
PM Table
345
3 Replacement and Adjustment
348
Removals
348
Maintainable Items
348
Before You Begin
349
Easy Removals
351
Output Tray, Paper Feed Cassette
351
Top Cover (J011)
351
Duplex Unit, Rear Plate
352
NIB Cover, NIB
352
Ink Collection Tank
353
Removing the Covers
355
Right Cover
355
Crosspiece (J011)
356
Top Cover (J007/J010)
356
Rear Cover
357
Right Front Door
357
Right Front Cover, Operation Panel
358
Front Cover
360
Left
361
Left Cover
362
Component Removal
363
Flushing Unit
363
Maintenance Unit
363
Psu
365
High Voltage Power Supply Board
366
Main Control Board
366
Horizontal Motor
370
Vertical Motor
371
Vertical Encoder Sensor
373
Vertical Encoder Wheel
373
Cooling Fan
375
Duplexer Detection Board
375
Air Release Solenoid
376
Carriage Position Sensor
376
Ink Level Sensor
377
2Nd Registration Sensor
378
Cleaning Procedures
380
Service Call Procedures
380
Service Technician Responsibility
380
Flushing Gate Cleaning
381
Maintenance Unit Cleaning
381
Print Head Cleaning
382
Feed Roller Cleaning
383
Transport Belt Cleaning
383
4 Troubleshooting
386
Printer Display Summary
387
Operation Panel Display
387
Display Menu Summary
388
Operation Panel Status and Error Messages
390
Status Monitor Messages
393
Self-Diagnostic Test Flow
395
SC Error Codes
397
Out-Of-Range Temperature Errors
397
Summary of Error Levels
397
SC Code Tables
398
General Troubleshooting
401
Poor Quality Image
401
Paper Does Not Feed
405
Paper Misfeed
405
Poor Printer Performance (Miscellaneous)
408
Unusual Noises
409
Image Correction
410
Adjust Paper Feed
410
Preparing for Test Printing
410
Nozzle Blockage Check
411
Print Head Cleaning and Flushing
411
Adjust Print Head Position
412
Registration
413
Drive Cleaning
414
Cleaning the Print Heads before Long Term Storage
415
Transport Belt Charge Adjustments
417
The Charge Area
418
Print Mode Table
420
Temperature/Humidity Table
425
Charge Pitch Table
427
Checking Charge Pitch Applied for the Print Mode
432
5 Service Tables
435
Before You Begin
436
Entering/Exiting SP Mode
436
Using the Sp Menus
436
SP Tables
438
SP Table Key
438
Group 1000
439
Suction Vents
441
Print Head Temperature Thresholds
452
Set Charge for Target Market
452
Set Threshold for Automatic Print Head Cleaning
453
Set Maintenance Method
454
Set Threshold Idle Time for Maintenance Alarm
454
Group 3000
455
Group 4000
456
Group 5000
457
Encoder Readings
461
Group 6000
461
Display User Cleaning Count
462
Group 7000
462
Service Life
465
Bit Switches
472
Changing Bit Switch Settings
472
Bit Switch Summary
473
Status Reports
477
System Summary
477
Service Summary
478
Engine Summary Chart
479
6 Detailed Section Descriptions
481
Important Parts
481
Front View
481
Rear View
482
Electrical Components
484
Overview
484
Carriage Unit
486
Overview
486
Print Head
486
Print Head Tank
487
Ink Ejection Device
488
Ink Near End
489
Ink out
490
Registration Sensors
490
St Registration Sensor
491
Ink Supply System
492
Overview
492
Ink Cartridges
493
Ink Cartridge Set Sensors
494
Ink Pumps
495
Print Heads
497
Print Head Maintenance
499
Maintenance Unit
500
Ink Collection Tank
503
Ink Collection Ink Level Sensor
504
Flushing Unit
505
Carriage Drive
506
Overview
506
Envelope Selector
507
Paper Feed, Transport, Output
508
Cassette Lock/Release
508
Overview
508
Leading Edge and Paper Size Detection
509
Paper End, Trailing Edge Detection
509
Paper Jam, Trailing Edge Detection
509
Paper Path
510
Paper Transport Drive
510
Transport Belt
511
Charge Leak Detection
512
Cooling Fan
513
Top Cover Switch
513
Electrical Component Functions
514
Main Boards
514
Control Board
515
Ccb
516
Dib
517
Hrb
518
Opu
519
Hvps
520
Psu
520
Electrical Component Summary
521
Basic Operation
528
Initialization Sequence at Power on
528
Image Processing
529
Duplex Unit
530
Overview
530
Duplex Drive
531
Duplexer Cover Switch
531
Bypass (Option)
532
Duplexer Set Switch
532
Paper Feed Unit J506 (Tray 2)
534
Overview
534
Paper Feed
535
7 Specifications
537
Specifications
538
Print Speed
538
Printer Engine Base Specifications
538
Print Area
539
Noise Levels
540
Paper Trays
541
Paper Types
541
Supported Paper Sizes
542
External Options
545
Printer Interface, Operating Systems
545
Consumables J007/J010, J
546
J007/J010/J011 Call Center Manual
550
Before You Begin
552
Call Center Support Flow
552
Troubleshooting
553
Print Head Cleaning Flow
553
Call Center Quick Reference Table
554
Troubleshooting Guide
557
Computer Freezes
557
Error Messages
557
Exit Tray
559
Image Problems
559
Ink End
567
Installation Problems
568
Strange Noises
568
Paper Jams
569
Power On/Off
571
Printing Problems
571
SC Codes
572
Reference
576
Customer Replaceable Parts
576
Machine Configuration
577
Counter Specifications
578
Printer Driver Screens
579
RPCS Driver
579
PCL Driver
582
User Replacement Guide
584
User Replacement Procedures
584
Safety
584
Paper Tray (Tray 1) and Output Tray
585
End Fence (Length Adjuster - Tray 1)
586
Duplex Unit
587
Ink Collection Tank Cover
587
Right Front Door (Ink Cartridge Cover)
588
PFU (Paper Feed Unit - Optional Tray 2)
589
PFU End Fence
589
Repair Center Manual
592
J007/J010/J011 Repair Center Manual
594
Default Chapter
598
Swap and Repair Flow
598
Repair Center Work Flow
599
Arrival Check
600
Machine Check after Arrival at the Center
600
Pcl Printer Driver
601
Before Troubleshooting
603
Sc Code Errors
609
Sc951 no Definition Allocated to Usb
609
Sc984 Drv Circuit Temperature Abnormal
611
Sc986 Humidity Sensor Abnormal
611
Sc988 Air Sensor Abnormal
611
Sc996 no Input from the Horizontal Encoder Sensor
613
Sc997 Horizontal Encoder Abnormal
613
Sc999 Maintenance Stepper Motor out of Position
613
Unrecoverable Jamming
615
Initial Jam
617
Printer Paper Path Jams
617
Tray 1
618
Tray 2
620
Printer Display Errors
622
Bypass Tray
622
Cover
622
Duplex Unit
623
Ink
624
Paper
625
Temperature
627
Tray
627
Other Problems
628
Bi-Directional Printing on Envelopes
628
Bypass Tray Not Recognized by Printer Driver
628
Duplex Unit
628
Image Quality
629
Ink Cartridge
633
Ink Collection Tank
633
Printer Not Operating Properly
634
Right Front Door
635
Top Cover
635
Tray 2
636
Important Procedures
637
Preparing for Test Printing
637
Adjusting Paper Feed
638
Nozzle Blockage Check
639
Print Head Cleaning and Flushing
640
Adjusting Print Head Position
641
Adjusting Registration
642
Drive Cleaning Procedure
644
After Repair
646
Parts Cleaning
646
Printing and Checking the Qa Sheet
647
Checking the Qa Sheet
649
Cleaning the Machine before Storage
650
Part Names
669
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Ricoh J011 Specifications
General
Brand
Ricoh
Model
J011
Category
Printer
Language
English
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