Repair Center Manual i J007/J010/J011
J007/J010/J011 REPAIR CENTER
MANUAL
Table of Contents
Before You Begin ................................................................................................................5
Swap and Repair Flow ...................................................................................................... 5
Repair Center Work Flow .................................................................................................. 6
Arrival Check.......................................................................................................................7
Machine Check After Arrival at the Center......................................................................... 7
RPCS Printer Driver.......................................................................................................7
PCL Printer Driver..........................................................................................................8
Troubleshooting................................................................................................................10
Before Troubleshooting ................................................................................................... 10
SC Code Errors............................................................................................................... 16
SC950 USB chip ID read error ....................................................................................16
SC951 No definition allocated to USB ......................................................................... 16
SC970 Flash ROM erase error ....................................................................................16
SC971 Flash ROM write error .....................................................................................16
SC972 Flash ROM verify error ....................................................................................17
SC973 EEPROM write error ........................................................................................ 17
SC978 Left ink collection tank......................................................................................17
SC984 DRV circuit temperature abnormal...................................................................18
SC986 Humidity sensor abnormal ............................................................................... 18
SC988 Air sensor abnormal......................................................................................... 18
SC990 Ink level sensor feeler out of position............................................................... 18
SC993 High voltage leak .............................................................................................19
SC994 Vertical motor error ..........................................................................................19
SC996 No input from the horizontal encoder sensor ................................................... 20
SC997 Horizontal encoder abnormal........................................................................... 20
SC999 Maintenance stepper motor out of position...................................................... 20
Unrecoverable Jamming ................................................................................................. 22
Bypass Tray................................................................................................................. 22
Duplex Unit .................................................................................................................. 23
Initial Jam ....................................................................................................................24