TROUBLESHOOTING
J006 14 SM
4.2.1 SC ERROR CODE TABLE
The SC codes for this printer show by the printer driver on the PC screen in the
format “ERR***”. Where “***” is one of the three-digit codes shown in the tables
below. Print the Test Print if you want to see the 5 most recent SC codes given by
the printer.
J001/J003 Manual Reference
4.3.3 SC Error Code Table
Comment
The shaded SC codes in the tables below have been added
for the J006.
USB Chip Read Error 950 A
A USB chip read error occurred
at power on.
• Control board defective.
• Send the printer to the repair center.
No Definition Assigned to USB Chip 951 A
The USB chip definition is
missing.
• Control board defective.
• Send the printer to the repair center.
EEPROM Write Error 973 A
An EEPROM write error was
detected at power on, or during
a print job.
• EEPROM on the control board defective.
• Send the printer to the repair center.
Humidity Sensor Error 986 A
The printer detected a humidity
sensor error.
• Humidity sensor connector disconnected,
loose, or damaged
• Humidity sensor damaged
• Send the printer to the repair center.
Ink Purge Error After Power On 987 A
This error may occur the first
time after the printer is turned on
after ink has been purged from
the ink tanks for moving to a
new location.
Note: Before the printer is
moved, ink should be purged
from the ink tanks. (5.1.5)
• Turn the printer off.
• Remove and re-insert each ink cartridge.
• Turn the printer on.
Sub Tank Full Feeler Position Error 990 A
The feeler sensor for the sub
tank is out of position.
• Defective feeler
• Send the printer to the repair center.
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