user@host> show log messages | match PIC
Sample Output
user@host> show log messages | match PIC
Apr 8 10:01:20 aspirin scb CM: PIC 0/2, ID 0x0206, hardware error, offlined
Apr 8 10:01:20 aspirin alarmd[2671]: Alarm set: FPC color=RED, class=CHASSIS,
reason=PIC 0/2 failed to initialize
Apr 8 10:01:20 aspirin fpc0 PIC: PIC 2 discovery error (1)
Apr 8 10:01:20 aspirin fpc0 CMFPC: Hardware error discovering PIC 2, ID 0x0206
Apr 8 10:01:21 aspirin scb CM: ALARM SET: (Major) Slot 0: PIC 0/2 failed to
initialize
Meaning When a PIC fails, the messages system log file records the time the failure or event
occurred, the severity level, a code, and a message description. Use the show log messages
command to browse error messages that are generated at least 5 minutes before and
after a PIC event. You can also use the show log messages | match PIC command to view
specific PIC error messages with common information. Use this information to diagnose
a PIC problem and to let the Juniper Networks Technical Assistance Center (JTAC) know
what error messages were generated and the router events prior to the problem. For
more information about system log messages, see the Junos OS System Log Messages
Reference.
Related
Documentation
Checklist for Monitoring PICs on page 235•
Verifying PIC Failure
To verify PIC failure:
1.
Performing a PIC Swap Test on page 243
2.
Displaying the PIC Hardware Information on page 244
3.
Locating the PIC Serial Number ID Label on page 244
Performing a PIC Swap Test
Purpose To verify PIC failure by performing a swap test on the component.
Action To perform a swap test on a PIC:
1. Ensure that the PIC is firmly seated in the FPC or the FPC slot.
2. If the PIC is firmly seated and still fails, remove it from the FPC. Follow the PIC removal
procedure in the appropriate router PIC guide.
3. Check the PIC connector pins.
a. If a pin is bent, contact JTAC and generate a Return Material Authorization (RMA).
For more information about returning a failed router part, see “Return the Failed
Component” on page 116.
b. If no pins are bent, install a PIC that you know works into the FPC.
243Copyright © 2012, Juniper Networks, Inc.
Chapter 8: Monitoring PICs
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