Service Call Conditions
D009/D011/D012/D013/D091/D092 3-14 SM Appendix
442 D
Transfer belt contact motor error
The transfer belt HP sensor detects incorrect movement of the transfer belt
after the transfer belt contact motor has turned on.
 Dirty transfer belt HP sensor
 Defective transfer belt contact motor
 Disconnected connector of the transfer belt HP sensor or motor
 Disconnected cable
 Defective IOB
SC Tables: SC5xx
501 B
1st tray lift malfunction
The tray lift sensor is not activated after the tray lift motor has been on for 10
seconds. If the main power switch is turned on when the paper is already at
the feed height, the paper height position is detected again. At this time, the
tray lift sensor should de-activate within 1.5 sec after the paper bottom plate
starts to drop. If it does not deactivate within 1.5 sec., a message will prompt
the user to reset Tray 1. After two attempts to release the error by re-setting
the paper tray, if this does not solve the problem then this SC is displayed.
 An obstruction (jammed paper, paper scraps, etc.) has blocked the
motor drive and caused an overload.
 Tray lift sensor connection loose, disconnected, or damaged
 Tray lift sensor defective
 Tray lift motor connection loose, disconnected, or damaged
 Tray lift motor defective
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