IFAX Troubleshooting
D346 34 SM
3.2 IFAX TROUBLESHOOTING
Use the following procedures to determine whether the machine or another part of the
network is causing the problem.
Communication
Route
Item Action [Remarks]
1. Connection with
the LAN
Check that the LAN cable is connected to
the machine.
Check that the LEDs on the hub are lit.
General LAN
2. LAN activity
Check that other devices connected to the
LAN can communicate through the LAN.
1. Network settings
on the PC
Check the network settings on the PC.
[Is the IP address registered in the TCP/IP
properties in the network setup correct?
Check the IP address with the administrator
of the network.]
2. Check that PC
can connect with
the machine
Use the “ping” command on the PC to
contact the machine.
[At the MS-DOS prompt, type ping then the IP
address of the machine, then press Enter.]
Between IFAX and
PC
3. LAN settings in
the machine
Check the LAN parameters
Check if there is an IP address conflict
with other PCs.
[Use the “Network” function in the User Tools.
If there is an IP address conflict, inform the
administrator.]
Between machine
and e-mail server
1. LAN settings in
the machine
Check the LAN parameters
Check if there is an IP address conflict
with other PCs.
[Use the “Network” function in the User Tools.
If there is an IP address conflict, inform the
administrator.]
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