CANON iR5000/iR6000 REV.0 JULY 2000 2000 2000 2000 2000COPYRIGHT
©
2000 CANON INC.
CHAPTER 4 TROUBLESHOOTING IMAGE FAULTS/MALFUNCTIONS
4-14 T
3.14 The print has fixing faults
Copy paper
1) Is the paper of a type that has poor fixing performance (e.g., thick pa-
per)?
YES: Set ‘2’ (thick paper mode) in service mode:
COPIER>OPTION>BODY>FSPD-S.
Perform the following, and advise the user:
a. Set the source of paper (cassette, deck) to ‘Heavy’.
Additional Function>common settings>store paper type>source of
paper>‘Heavy’
b. Advise the user to always use the selected source of paper (after
depositing thick paper) whenever using thick paper.
2) Is the paper of a recommended type?
NO: Try using recommended paper. If the results are good, advise the
user to use recommended paper.
Fixing assembly
3) Does the problem occur vertically?
YES: Check the fixing roller for scratches and dirt.
NO: Check the fixing roller for nip.
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