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HEIDENHAIN | MANUALplus 620 | User's Manual | 12/2017
Creating service files
Service files contain various log files used by the service
department for troubleshooting. All important information is
summarized in a services file data record as a zip file.
Path and file names of the backup files: \data\SERVICEx.zip ("x"
stands for a consecutive number)
The control always generates the service file with the number
1. Already existing files are renamed to the numbers 2 to 5. An
existing file with the number 5 is deleted.
Service files are saved in the following steps:
Creating service files: The information is summarized in a ZIP
file and stored in the control
Transmitting service files
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