15 February 2006 OVERVIEW
4-3
Trouble-
shooting
4.1.3 DOWNLOAD ERROR CODES
Display Details Recovery
Controller ROM update error 1 01
Reboot after
card insert E01
↕
Module ID
Card No. xx/xx
When the update break data is stored
in NVRAM, the break module
information and the decompression
module capable of writing do not
match.
• Use the correct card
Controller ROM update error 2. 02
Download Error E02
Power off/on
Error occurs during ROM update
program initialization.
• Cycle the machine
off/on to rewrite
Controller ROM update error 3 03
Download Error E03
Power off/on
The ROM for the write operation does
not exist.
• Cycle the machine
off/on
• Install the missing
ROM DIMM
Controller ROM update error 4 04
Download Error E04
Power off/on
GZIP data confirmation fails. (CRC
value check)
• Cycle the machine
off/on
• Set DIP SW 1 to ON
and retry
• Replace RAM DIMM
• Replace controller
board
Controller ROM update error 5 05
Download Error E05
Power off/on
Error occurs when writing to the
device.
• Cycle the machine
off/on
• Set DIP SW 1 to ON
and retry
• Replace RAM DIMM
• Replace controller
board
Controller ROM update error 6 06 Download Error E06
Power off/on
CPU clock error.
• Turn the machine
power off/on.
• Set controller DIPSW-
1 to ON to force the
machine to write to
ROM.
• If you cannot force
the machine to write,
replace the controller
board.
Controller ROM update error 7 19
Download Error E19
Power off/on
Schedule data is unclear.
• Software defective
System error 1 (+SC991) 20
Down Error E20
Power Off/On
The physical address cannot be
mapped. Software/hardware is
defective
• Cycle the machine
off/on and re-try
• Replace controller
board
System error 2 (+SC991) 21
Download Error E21
Power Off/On
There is not sufficient memory to
download.
• Cycle the machine
off/on and re-try.
• Replace RAM
• Replace the controller
board