C4 User Manual
Page 152 ©2021 Smartrise Engineering, Inc. All Rights Reserved October 25, 2021
2. From the FLOORS menu, scroll and select Too High/Too Low.
Figure 226: FLOORS Menu – Too High/Too Low
3. Is car stopping too low or too high?
a. If the car stops too low, go to step 4
b. If the car stops too high, go to step 5.
4. From the ADJUST FLOORS menu, adjust the stopping point so the car stops at the exact
floor level. For example, if the car stops 1.5”-2” below the floor level, add that distance
to the learned position. Go to step 6.
Figure 227: ADJUST FLOORS Menu – Too Low
The ADJUST FLOORS menus display the following:
• Adjust Floors [ 1] – Displays the floor the car is currently at.
• [ 1] +001.791” – The distance the car needs to be adjusted to stop at floor level.
• 01 = +00000091 –The counts that determine the amount of distance needed for
floor leveling.
5. From the ADJUST FLOORS menu, adjust the stopping point so the car stops at the exact
floor level. For example, if the car stops 1.5”-2” above the floor level, add that distance
to the learned position.
Figure 228: ADJUST FLOORS Menu – Too High
6. Scroll right and press Save.
14.3 Security Setting
Security must be set to ON per opening to lock out the floor. The front security marks the
landings with front openings that are secured and are located under address 32-0008 - 32-0010.
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