February, 2008
3-4
WorkCentre 5225, 5230
IQ3, IQ4
Launch Version
Image Quality
IQ3 Low Image Density RAP
Overall low density of images.
Procedure
Check for dirt on the Platen Glass. The Platen Glass is clean.
YN
Clean the Platen Glass. If there is a stubborn stain, replace the Platen Glass.
Check the drum ground contact point for dirt and distortion. The drum ground contact point
is clean and there is no distortion.
YN
Clean the drum ground contact point and correct the distortion.
Remove the Xero/Developer Cartridge (PL 4.1) and reinstall. Turn the power Off/On and print.
The problem reoccurs.
YN
End
Install a new Xero/Developer Cartridge (PL 4.1). Turn the power Off/On and print. The prob-
lem reoccurs.
YN
End
Set to print a black copy. During the print cycle, turn off the power after the feeding sound is
heard (i.e. terminate processing midway through copying). Check the surface of the drum.
There is a considerable amount of toner left on the surface of the drum.
YN
Replace the MCU PWB (PL 9.1). If the problem persists, replace the ESS PWB (PL 9.2).
Replace the BTR. If the problem persists, replace the HVPS and the MCU PWB (PL 9.1).
IQ4 Wrinkled Image RAP
The printed paper is wrinkled, folded or torn.
Procedure
Check the paper type. Paper used is within specifications.
YN
Use paper within specifications.
Use paper from a freshly opened packet. The problem reoccurs.
YN
End
Remove the Fuser Unit (PL 5.1) and reinstall. Turn the power Off/On and print. The problem
reoccurs.
YN
End
Check for foreign substances and distortions in the paper delivery path. There are no foreign
substances or distortions in the paper delivery path.
YN
Remove the foreign substances and correct the distortion.
Replace the Fuser Unit (PL 5.1).
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