February, 2008
3-9
WorkCentre 5225, 5230
IQ12, IQ13
Image Quality
Launch Version
IQ12 Mottle RAP
Uneven printed image density.
Procedure
Check the paper type. Paper used is within specifications.
YN
Use paper within specifications.
Use paper from a freshly opened packet. The problem reoccurs.
YN
End
Remove the Xero/Developer Cartridge (PL 4.1) and reinstall. Turn the power Off/On and print.
The problem reoccurs.
YN
End
Install a new Xero/Developer Cartridge (PL 4.1). Turn the power Off/On and print. The prob-
lem reoccurs.
YN
End
Check the surface of the BTR for dirt and distortion. The surface of the BTR is clean and
there is no distortion.
YN
Clean the BTR. If there is distortion, replace the BTR (PL 2.6).
Remove the HVPS and reinstall. Turn the power Off/On and print. The problem reoccurs.
YN
End
Replace the MCU PWB (PL 9.1). If the problem persists, replace the ESS PWB (PL 9.2).
IQ13 Spots RAP
Toner spots are spread irregularly over the whole page.
Procedure
Check for dirt on the Platen Glass. The Platen Glass is clean.
YN
Clean the Platen Glass. If there is a stubborn stain, replace the Platen Glass (PL 11.3).
Remove the Xero/Developer Cartridge (PL 4.1) and reinstall. Turn the power Off/On and print.
The problem reoccurs.
YN
End
Install a new Xero/Developer Cartridge (PL 4.1). Turn the power Off/On and print. The prob-
lem reoccurs.
YN
End
Check the surface of the BTR for dirt and distortion. The surface of the BTR is clean and
there is no distortion.
YN
Clean the BTR. If there is distortion, replace the BTR (PL 2.6).
Check for dirt in the paper delivery path. The paper delivery path is clean.
YN
Clean the paper delivery path.
Remove the Fuser Unit (PL 5.1). Check for dirt on the surface of the Heat Roll. The surface
of the Heat Roll is clean.
YN
Clean the Heat Roll. If there is difficulty in removing the dirt, replace the Fuser Unit (PL
5.1).
Check the paper type. Paper used is within specifications.
YN
Use paper within specifications.
Use paper from a freshly opened packet. The problem reoccurs.
YN
End
Replace the MCU PWB (PL 9.1). If the problem persists, replace the ESS PWB (PL 9.2).