February, 2008
3-5
WorkCentre 5225, 5230
IQ5, IQ6
Image Quality
Launch Version
IQ5 Residual Image (Ghosting) RAP
Ghost images appear on the paper. Parts of the previous page or current page appear as ghost
images on the paper.
Procedure
Remove the Xero/Developer Cartridge (PL 4.1) and reinstall. Turn the power Off/On and print.
The problem reoccurs.
YN
End
Install a new Xero/Developer Cartridge (PL 4.1). Turn the power Off/On and print. The prob-
lem reoccurs.
YN
End
Remove the Fuser Unit (PL 5.1). Check for dirt on the surface of the Heat Roll. The surface
of the Heat Roll is clean.
YN
Clean the Heat Roll. If there is difficulty in removing the dirt, replace the Fuser Unit (PL
5.1)
Replace the MCU PWB (PL 9.1). If the problem persists, replace the ESS PWB (PL 9.1).
IQ6 Background RAP
Toner smudges appear on the whole or part of the page. The smudges appear as extremely
bright gray stains.
Procedure
Check for dirt on the Platen Glass. The Platen Glass is clean.
YN
Clean the Platen Glass. If there is a stubborn stain, replace the Platen Glass (PL 11.3).
Remove the Xero/Developer Cartridge (PL 4.1) and reinstall. Turn the power Off/On and print.
The problem reoccurs.
YN
End
Install a new Xero/Developer Cartridge (PL 4.1). Turn the power Off/On and print. The prob-
lem reoccurs.
YN
End
Check the surface of the BTR for dirt and distortion. The surface of the BTR is clean and
there is no distortion.
YN
Clean the BTR. If there is distortion, replace the BTR (PL 2.6).
Remove the HVPS and reinstall. Turn the power Off/On and print. The problem reoccurs.
YN
End
Replace the MCU PWB (PL 9.1). If the problem persists, replace the HVPS and the ESS PWB
(PL 9.2).
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