February, 2008
3-10
WorkCentre 5225, 5230
IQ14, IQ15
Launch Version
Image Quality
IQ14 Black Prints RAP
Paper is printed completely black.
Procedure
Check the moving parts of the IIT Carriage for foreign substances and distortion. There are
no foreign substances or distortion of the parts.
YN
Remove the foreign substances. If there is distortion in the Capstan Pulley, Capstan Shaft
or Carriage Cable (PL 11.6), replace the parts accordingly.
Remove the Xero/Developer Cartridge (PL 4.1) and reinstall. Turn the power Off/On and print.
The problem reoccurs.
YN
End
Install a new Xero/Developer Cartridge (PL 4.1). Turn the power Off/On and print. The prob-
lem reoccurs.
YN
End
Remove the HVPS and reinstall. Turn the power Off/On and print. The problem reoccurs.
YN
End
Check the connections of P/J500 and P/J406. The connectors are connected correctly.
YN
Connect the connectors.
Check the wire between J500-4 and J403-A12 for an open circuit or a short circuit. The wire
between J500-4 and J403-A12 is conducting without an open circuit or a short circuit.
YN
Repair the open circuit or short circuit.
Check the wires between J160 and J311 and between J170 and J311 for an open circuit or a
short circuit.
The wires between J160 and J311 and between J170 and J311 are conduct-
ing without an open circuit or a short circuit.
YN
Repair the open circuit or short circuit.
Replace the HVPS. If the problem persists, replace the ROS Unit (PL 3.1). If the problem per-
sists, replace the MCU PWB (PL 9.1). If the problem persists, replace the ESS PWB (PL 9.2).
IQ15 Blank Image RAP
Paper is printed completely white.
Procedure
Check the installation of the ROS Unit. The ROS Unit is installed correctly.
YN
Install the ROS Unit (PL 3.1) correctly.
Check the drum ground contact point for dirt and distortion. The drum ground contact point
is clean and there is no distortion.
YN
Clean the drum ground contact point and correct the distortion.
Remove the Xero/Developer Cartridge (PL 4.1) and reinstall. Turn the power Off/On and print.
The problem reoccurs.
YN
End
Install a new Xero/Developer Cartridge (PL 4.1). Turn the power Off/On and print. The prob-
lem reoccurs.
YN
End
Set to print a black copy. During the print cycle, turn off the power after the feeding sound is
heard (i.e. terminate processing midway through copying). Check the surface of the drum.
There is a considerable amount of toner left on the surface of the drum.
YN
Check the connections of P/J140 and P/J406. The connectors are connected cor-
rectly.
YN
Connect the connectors.
Check the installation of the ROS Unit. The ROS Unit is installed correctly.
YN
Install the ROS Unit (PL 3.1) correctly.
Measure the voltage of the MCU PWB P406-2. The voltage is approx. +5VDC.
YN
Replace the MCU PWB (PL 9.1).
Check the wire between J140 and J406 for an open circuit or a short circuit. The wire
between J140 and J406 is conducting without an open circuit or a short circuit.
YN
Repair the open circuit or short circuit.
Replace the ROS Unit (PL 3.1). If the problem persists, replace the MCU PWB (PL 9.1).
Replace the BTR. If the problem persists, replace the HVPS and the MCU PWB (PL 9.1).