February, 2008
2-184
WorkCentre 5225, 5230
016-400, 016-401
Launch Version
Status Indicator Raps
016-400 802.1x Authentication Failure RAP
(1) User name or password set for M/C is not correct.
(2) Switch setting of “Authentication device” physically network-connected with M/C is not cor-
rect.
Procedure
(1) Input 802.1x-authenticated user name or password from M/C operation panel.
(2) Check switch setting of “Authentication device” physically network-connected with M/C.
016-401 802.1x EAP Type Not Supported RAP
(1) Fail signal informing that authentication method set for M/C cannot be processed is
received from “Authentication device” physically network-connected with M/C.
(2) The signal mentioned in the above (1) is received from authentication server.
NOTE: M/C cannot distinguish between (1) or (2).
Procedure
(1) Check switch setting of “Authentication device” physical network-connection with M/C
(2) Try all authentication methods while changing M/C authentication method. Authentication
method that the M/C can process is any of “MD5”, “CHAPv2” and “PEAPv0”.
(3) When the problem persists after the above action (1) and (2) is taken, change the setting of
authentication server into any of “MD5”, “CHAPv2” and “PEAPv0” that can be processed by the
M/C.
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