February, 2008
2-330
WorkCentre 5225, 5230
024-370, 024-371
Launch Version
Status Indicator Raps
024-370 Marker Code Detection Failure RAP
During Enlarge, when the file was enlarged only by the specified size, the end code (FF02)
cannot be found in the compressed data.
Procedure
The problem occurs only for specific documents.
YN
Perform following as required:
1. Check that P/Js 402 on the MCU PWB (PL 9.1) and P/J 310 on the ESS PWB (PL
9.2) are securely connected.
2. Replace the DIMM (PL 9.2).
3. Perform Hard Disk Diagnostic Program. If the problem persists, replace the HDD (PL
9.2).
4. Replace the ESS PWB (PL 9.2).
Perform following as required:
1. Reload Firmware (ADJ 9.3.1).
2. Change the Print mode (Normal/High Quality/High Resolution).
3. Change the port settings or the Receive Buffer size.)
024-371 IOT-ESS Communication Failure 21 RAP
When the Controller and IOT are turned On, a response from the IOT to a request to establish
communications was not detected within the specified time.
Procedure
Check that P/Js 402 on the MCU PWB (PL 9.1) and P/J 310 on the ESS PWB (PL 9.2) are
securely connected.
Reload Firmware (ADJ 9.3.1).
Replace the ESS PWB (REP 9.2.1).
Replace the MCU PWB (REP 9.1.1).
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