February, 2008
2-490
WorkCentre 5225, 5230
035-745, 035-746
Launch Version
Status Indicator Raps
035-745 Fax Protocol RAP
BSD-ON:16.1/17.1
The receiving Fax does not support the SEP (Separator) function.
Procedure
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
035-746 Fax Protocol RAP
BSD-ON:16.1/17.1
The Fax controller detected one of the following:
• No DT1 signal before dialing.
• A BT1/BT2 signal before dialing.
• A CT1 signal before dialing (a state in which PBX is busy).
• A CT2 signal before dialing.
• No DT1 signal during dialing (This could happen when an outside line was used without
any signal sending from the PBX).
• A BT1/BT2 signal during dialing.
• A CT1/CT2 signal during dialing.
• No 2nd DT2 signal during dialing.
• A BT1/BT2 signal during dialing.
• A CT1/CT2 signal during dialing.
• No third DT3 signal during dialing.
• A BT1/BT2 signal during dialing.
• A CT1/CT2 signal during dialing.
• A BT1/BT2 signal after dialing.
• A CT1/CT2 signal after dialing.
• No DT signal from the PBX before dialing.
• A BT signal from the PBX before dialing.
• A CT signal from the PBX before dialing.
• A BT signal from the PBX after dialing.
• A CT signal from the PBX after dialing.
Procedure
Check the electrical connections on the FAX PWB (PL 9.2)
If the problem persists perform GP 2 Fax Checkout.
If the connections are good then there is a problem with the customers PBX (Private Branch
Exchange) line or the receiving fax.
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