February 2013
1-8
ColorQube® 9303 Family
SCP 5
Service Call Procedures
SCP 5 Final Actions
Use SCP 5 Final Actions to complete the service call.
Procedure
Perform the steps that follow:
1. If necessary, perform an NVM Restore from service mode on the UI using dC361 NVM
Save and Restore.
2. If necessary, perform GP 17 Network Clone Procedure.
NOTE: The clone file will need to be taken whenever the customer changes the network
controller setting or after the system software is changed.
3. If necessary, go to SCP 4 Subsystem Maintenance.
4. Clear all fault counters, go to GP 1.
5. Check that the Service Code on the Machine Information tab displays 0. If any number
other than 0 is displayed go to the OF 12 Service Codes RAP.
6. Empty waste tray and reset waste tray count in the Call Closeout window in service mode.
7. Operate the machine in all modes.
8. Make copies and / or prints from all trays and check the registration and copy quality.
9. Make a proof copy or print of a customer document.
10. If some of the customers selections were changed, return the selections to the customer
settings.
11. Mark off the hardware options, software options or Tags installed on the Tag matrix cards.
12. Perform an NVM Save from service mode on the UI using dC361 NVM Save and Restore
in the maintenance routines.
13. If some changes were made to the configuration or options were added, print the configu-
ration report. Store the configuration report with the machine log book. Discard the previ-
ous version of the configuration report.
14. Make sure the machine and service area are clean. Refer to GP 27 Cleaning Procedures.
15. If necessary, provide the customer with training.
16. At the completion of the service call, report the value of the usage counters.
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